Status
Do the scans run on time?
Every customer grid has a planned time. This page counts, across all of them, how many scheduled scans ran and how many started within an hour of their plan. Updated hourly.
Started on time
100%
9 of 9 completed
Scans completed
9
9 scheduled
Median start delay
1 min
on time = within 60 min
Failed
0
after 3 attempts
By day
| Day | Completed | On time | Failed |
|---|---|---|---|
| Nov 12 | 9 | 9 | 0 |
How we count
- A scheduled scan has a planned time (the grid’s day and hour in its own time zone). “On time” means it started within 60 minutes of that plan.
- A failed scan is retried after 15 minutes and again after an hour. Retries are listed separately; the first attempt is what counts for the on-time rate.
- Scans you start by hand are not part of this promise and are not counted.
- Every scan, scheduled or manual, keeps its own run log in the app: planned time, start, each point, finish.
Figures update hourly and cover every customer. Questions: contact. Last updated .